Member Service Representative

Bartlett Electric Cooperative, Inc. is currently seeking a qualified candidate for a Member Service Representative (MSR) position.  The ideal candidate should be highly motivated, well-organized, reliable, and must be familiar with computer applications, including Microsoft Word and Excel.  Experience in Customer Service or a related field is a plus, but is not required.


A Member Service Representative will be responsible for greeting Members and the general public who may visit the office, be able to establish new member accounts and communicate effectively with Members.  Communication with Members includes issues relating to high bill complaints, general service issues and metering issues.  A Member Service Representative is also responsible for having knowledge of the cooperative’s tariffs and various rate structures.  Finally, the MSR will be responsible for effectively working with other Member Service Representatives, the Member Service Supervisor and various Departments within the organization.

Competitive Pay & Benefits

Employment requires:

  • Background check
  • Pre-employment drug screen
  • Physical, TX Drivers License
  • Good driving record


Interested applicants, please submit your resume to:


Carrie Wenzel,
Manager of Human Resources
Bartlett Electric Cooperative, Inc.
27492 Highway 95
Bartlett, TX 76511


Resumes will be accepted until position is filled

Equal Opportunity Employer